Shipping policy
Orders placed Monday - Friday before 5 PM PST (excluding holidays) will be processed and shipped within 24 hours. Orders placed on weekends will be processed on the next business day. Delivery estimate dependent on the method of shipping chosen at the time of purchase. Regardless of what shipping method you choose, we still process and ship orders in the time frame listed above. Delays may be experienced due to the current COVID-19 pandemic.
Velvet Dreams LA will provide tracking numbers and notifications once items have shipped. For lost packages please contact the shipping provider for help with the recovery of packages. * Velvet Dreams LA is not responsible for lost or stolen packages or fees related to international shipping.